Today, Roger gives us practical advice when it comes to hiring the right web site designer. He helps us understand how to evaluate a designer that not only knows how to put together a site, but one who is familiar with integrating basic marketing functions within our site as well.
Before we get to Roger's post (a classic to be on this blog), I have an exciting announcement to make. Today, I am announcing the pre-sale launch of my first product since starting Marketing Tips For Authors: Conducting Effective Twitter Contests.
I have pulled from my background as an author and a marketing director for a company that produced training videos to bring you a truly unique learning tool to help you launch your own successful Twitter contests. It's what I call a Video E-book. It's a PDF e-book packed with marketing information, but throughout the book, you will be able to watch embedded videos to help drive home the lessons.
It launches on March 1st, but you can reserve your copy today at a special pre-sale price. Check it out and watch 2 of the 20 videos I have made available for you to preview today.
Now, on to Roger's post...
How to choose the right designer to set up your author platform
By Roger C. Parker
Authors often ask the wrong questions when looking for a web designer to help them create a blog to serve as the hub of their author platform. This is especially true when authors approach- -or are approached by- -local web designers.
During the past 2 years, I've encountered a distressing number of authors who have spent great amounts of money (4-figure sums are not uncommon!)- -who, after 3 or 4 months- -still don't have an appropriately, functioning blog-based author platform.
This is bad enough from the point of view of wasted money. But, it's even worse when viewed in terms of lost opportunities caused by the delays and non-performance.
Inappropriate expectations and delegation
The unhappy scenario described above begins when an author chooses the wrong designer, then delegates too much unsupervised authority to them.
Many designers come to blog and web from a print background. A print background is fine, especially when it has taught the designer the fundamentals of organizing and presenting complex information in a manner that emphasizes readability and permits easy scanning.
The problem is that many "jack of all trades" designers have previously earned most of their living from creating ads, brochures, logos, menus, and newsletters for local businesses and non-profits. They often have a different perspective; they approach blogs and author platforms from an exclusively creative, or "image" background.
As a result, these designers tend to over-emphasize color, type, and layout, while under-emphasizing the functional and programming aspects of blog set-up and design needed for success as the hub of an author platform.
"Many local designers are unaware of the hundreds of thousands of successful authors who have attracted publisher and reader attention with simple, but full-featured blogs that have created platforms based on efficient message creation, distribution, and relationship building."
How to avoid hiring the wrong designer
There are 3 keys to hiring the right designer:
- Change your perspective. Put the emphasis on function rather than aesthetics! Emphasize efficiency and function, rather than "aesthetics" and "image." Granted, it's important that your blog be readable and project a unique, appropriate image. But, it's more important that your blog be ready as soon as possible to perform all of the tasks needed to become the hub of your author platform. Setting-up a full-featured blog should neither drain your resources nor delay your platform-building.
- Change the playing field. Don't be "wowed" by examples of beautiful designs! All designers can point to examples of previous design excellence. Design ability is just the price of admission. Remember that you- -as a non-designer- -are likely to over-rate a designer's ability to create good-looking graphics. (It's the same way, you, an airline passenger, are likely to pilot's abilities, since you don't know how to fly a 747). Instead of being intimidated by their design abilities, change the playing field from "aesthetic" to "functional" by asking the right questions. Put the emphasis on the total author platform rather than surface issues.
- Supervise rather than delegate. You must provide informed leadership, your designer should implement. With rare exceptions, don't expect your designer to be a marketing expert familiar with concepts like "marketing funnel" and permission-based marketing. Many designers are more comfortable designing logos, for example, than autoresponders, downloadable incentives, landing pages, and the latest social marketing tools. You have to know what you want, based on observing what other authors and information marketers are doing, and adapting their strategies.
"The set-up of your blog should neither drain your resources nor should it delay your platform-building. And you must take the lead in knowing what you want."
Questions to ask yourself before hiring a designer
The easiest way to choose the right designer is to ask the right questions. Here, are some questions to ask, adapted from my Designers Qualification Checklist:
- What kind of clients have you previously worked with? Check out several client websites. Beware of designers whose previous web experience has been primarily based on attractively-designed "brochure" sites that appear to be rarely updated.
- What's the designer's own website like? When was it last updated? Is there a recently-updated blog? Did you learn anything about design from visiting their website? Does their site offer a downloadable incentive to encourage e-mail sign-up and long-term relationships? Does the site project a unique, appropriate image?
- Do their previous blogs and websites tell a full story in the home page opening screen? Analyze their previous work from a usability point-of-view. Beware of sites that require extensive home page scrolling before the visitor benefits become obvious. Watch out for sites that use fancy video animations to camouflage the lack of a thought-out message.
- When visiting site examples, is it easy to locate information and sign-up for e-mail newsletters or tips? Look for "sticky" sites that stress the benefits of building an on-going relationship. Look for examples of sites that educate and engage rather than trying to "close a sale" on the first visit.
- Are you willing to show me how to update my blog after you set it up? Authors simply cannot afford the costs and delays inherent in a "hostage" website. It's imperative that your designer be willing to educate you on the basics of adding and deleting content, including creating landing pages and changing the incentive. Look for designers who want to empower you, rather than lock you into a lifetime of future revenues.
- Are you comfortable with the designer's fees and terms? What's included? Does the fee cover everything needed for a blog-based author platform? Basics include a downloadable incentive, autoresponder, e-mail and shopping cart capability, a few additional background pages, plus training in adding posts, responding to comments, and creating additional landing pages?
- What's the typical project turnaround time? Do you have a formal process, or systems in place, to move the projects forward as quickly as possible? Inefficiency is certain to result if every blog involves a "reinvent the wheel" situation.
- What happens when you're not around? Do you have a back-up? Who will be there to help me if something goes wrong and you're not around because you're traveling. Without a team behind them, freelance graphic designers may leave you vulnerable if they get busy or become ill.
Checklists and worksheets
When working with my coaching clients, I encourage clients to download and print out a copy of my Designer Qualification Checklist which, as a reader of this blog, you can download for free (no registration required).
Hint: print copies on 3-hole punched paper. Print a different copy for each of the designer's you're interested in, and fill it out by hand as you visit their own website and other websites they've designed.
After you're through, you can store the filled-out worksheets in a 3-ring binder with all of the other worksheets and forms you use to plan, write, promote, and profit from a published book.
About Roger C. Parker
Roger C. Parker is a popular book coach and author of over 30 "how to" books. At his www.publishedandprofitable.com website, and his daily writing tips blog, he offers resources (including free weekly teleseminars) for planning, writing, promoting, and profiting from nonfiction books by breaking big projects, like books, into a simple tasks.


