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Monday, June 8, 2009

Amazon Connect Becomes Author Central

Here's a quick announcement before we get to today's post. The next chapter in the serial release of The Samson Effect, Chapter 6, is out. The suspense ratchets up even more. This is the action/adventure novel that New York Times bestselling author Clive Cussler calls a "first rate thriller brimming with intrigue and adventure." If you haven't started reading The Samson Effect yet, don't worry! You can start now at Chapter 1 or visit the Table of Contents to pick up where you left off. You can even read the announcement about a major Hollywood producer acquiring the film rights for the novel.

Now, on to today's post...

On February 26, 2009, I wrote a blog post entitled, "Create An Amazon Connect Account." It is my belief that setting up an Amazon Connect account is one of the best things an author can do to help promote his or her book. Well, a week or so ago, I found that Amazon.com added a page to their site called Author Central. After finally doing my research, I found that Amazon.com has rolled out a new author page that all Amazon Connect accounts have been migrated to.

Here is the quote I found on their announcement page for the new Author Central:

{Start Quote}
Introducing Author Central

May 26 Update: Looking for AmazonConnect? We're excited to announce that the author blog feature previously offered via AmazonConnect is now part of the brand-new Author Central.

All existing Connect users should proceed to Author Central and use your AmazonConnect user name and password to check out all the new features and update their blogs. If you are trying to sign up for AmazonConnect, you can create an account with Author Central and start blogging from there.

Here are some highlights of Author Central:

--Vastly simplified and streamlined process for updating your bibliography
--Easy uploading of your bio and an image of yourself for use on your Author Page
--Blog posts will now appear on your Author Page
--Get help enrolling your books in programs like Search Inside the Book and Kindle

Please see below for answers to frequently asked questions about your blog and Author Central. Otherwise, click here or the button on the right to start using Author Central now."
{End Quote}

I visited my page and it looks like that my blog feed that I set up in Author Connect has migrated over to the new page. Based on my initial peek at this new page, it seems that Amazon has greatly improved the user friendly nature of their author pages. They also made updating/adding your bibliography and bio so much easier.

A new feature (to me) that looks interesting is a new Customer Discussion that allows a forum for customers to communicate with the author right on the page. Having the ability to communicate with book buyers is an author/marketer's dream come true.

Another thing that I like with the new Author Central page (sort of) is the more user friendly URL. My new Author Page URL is http://www.amazon.com/-/e/B002BLN85U. My old Amazon Connect URL was a mile-long string of symbols and letters:

http://www.amazon.com/gp/pdp/profile/A32BFD0KWT6WHC/ref=cm_blog_pdp

This is an improvement, but Amazon could have come up with a much better URL convention if they wanted authors to prolifically use this in their own marketing. Something like http://www.amazon.com/author/TonyEldridge would have been nice. Never fear, you can still follow my April 2nd, 2009 blog tip on making ugly URLs pretty with a post entitled, "Increase Conversions With Pleasant Looking Redirects."

If you read my Amazon Connect post, you may remember this quote:

Now, the downside. The interface and navigation is awful. No, let me rephrase this. The interface and navigation is AWFUL!!!!! I really expected much more from a company like Amazon.com, but technically, this is still a new, developing service. So, what do I mean about awful? There is no easy link to your profile page and navigating to the Amazon Connect program is often like trying to find a needle in a haystack.

I have to admit that Amazon.com seems to have taken a step in the right direction with the roll out of the new Author Central page. It does seem to be much more user friendly, which is always a good thing if they want authors to adopt the Author Central pages en masse.

One thing I do not like with this change from Amazon Connect to the new Author Page is that my blog feed for Marketing Tips For Authors used to appear on my Amazon.com book page (for The Samson Effect). It no longer does; instead it appears on the new Author Central page. This takes a customer looking at my book an extra step by having to choosing to visit my Author Central page if they are to see that I have a blog and what it says.

All in all, the new Author Central page on Amazon.com seems to be a move in the right direction. I would still strongly urge all authors with a book listed on Amazon.com to set up a Author Central page and start to fill it out. After all, it's hard to beat a free page on the largest bookstore on the planet, isn't it?

Tony Eldridge

8 comments:

L. Diane Wolfe said...

I received notification last week as well and was pleased to discover that everything had rolled over to the new page, so I didn't have to fight with the interface to change anything. I have now been warned!

L. Diane Wolfe
www.circleoffriendsbooks.blogspot.com
www.spunkonastick.net
www.thecircleoffriends.net

Carolyn Howard-Johnson said...

As always, Tony, great up-to-date information. I've been told that the chapter on Amazon in The Frugal Book Promoter is worth the cost of the book. Having said that, Amazon changes so fast that I'm thinking of breaking the Amazon chapter out for the next edition and doing it as an e-book. So I can keep it updated more easily.

Best,
Carolyn Howard-Johnson
Blogging at Writer's Diegest 101 Best Websites pick, www.sharingwithwriters.blogspot.com

Vikram Narayan said...

Hi Tony,

Terrific article and great coverage. I initially read it with a bit of trepidation hoping that Amazon would not be duplicating any of the features that we have in BookBuzzr. After understanding what they're doing, it seems that their vision is completely different from (and even complementary to) what we have. Our idea is to allow the author and book information to be distributed on as many sites as possible through the BookBuzzr widget. They view themselves as a destination site (and rightly so!) One thing we do need to test is if it is possible to embed the BookBuzzr widget on an author's page in Author Central. Any thoughts on this?

Thanks,

Vikram Narayan
www.bookbuzzr.com
Free, Online Book-Marketing Technology for Authors

Tony Eldridge said...

Thanks for the comments all-- I am encourage that this new format seems to have the potential for Amazon to easily upgrade and add new features.

Carolyn, it is a very interesting time in the book industry in general as the whole industry's economics change and the indie authors ultimately find a path into the traditional mainstream. You may end up with a whole library of e-books to keep up.

Vikram, you should contact Amazon about adding your widget to their sites. I think you are right; it can complement what they already have. For authors and publishers who want to offer more than the "Search Inside" tool they have-- say a chapter or section excerpt.

coffeehound said...

But has anyone read the license terms they make you agree to to use Author Central?

License Grant. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free right and license to use, reproduce, distribute, transmit, perform, modify and display all Submitted Materials in any media formats solely in connection with the Services and the marketing, promotion and distribution of the Services. The rights you grant to us in this paragraph extend to us and to any person or entity designated or engaged by us or acting on our behalf and are in addition to any rights we may otherwise have.

That's pretty sweeping and absolute stuff. Yes, it's non-exclusive, but they can use your stuff to advertise for themselves with out paying you. Any recommendations on whether or not to sign up from an intellectual property perspective?

Tony Eldridge said...

Hey Coffeehound-

Good observation. In my quick peek at the new format (I hadn't even known it had changed until I tried to log into my old Amazon Connect account), I solely focused on the new format for this post. Here are my initial thoughts based solely on your post content. I do reserve my right to change upon further contemplation and digging into the issue more.

To me, the rights they are claiming don't seem to be that big of a deal. As I understand it, they are not claiming the rights to take your published book and use the content, just the content that you put on the web site. The marketer in me says, "Heck yes, if a huge company like Amazon.com, with it's reach, wants to use the public content I place on the Author Central site to promote their site, have at it!"

That kind of marketing and publicity should help me more than any ad I could ever purchase. However, I do understand that there is a philosophical reality tied to legal issues regarding rights. I think the issue should be aired in the public forum and I think that if someone is not willing to grant the rights that Amazon is asking for, then they probably should hold off on participating in the Author Central program. For me, it's a practical issue, not a philosophical one. I could only hope that Amazon.com would exercise those rights on my Author Central content and use it to promote their site.

I know that there are many who will not agree with that stance, and I do respect their viewpoint, but this is just me, at this moment in time.

coffeehound said...

Tony,
Thanks for the reply. My concerns are as much practical as philosophical: if you read the agreement, you see that "Services" = Author Central and any Amazon-branded website, so there's the chance that they can use *anything* you post on the site -- author photo, blog post, sample material -- to make money for anything that Amazon owns or runs. You get none of it. Plus authors have no control over how Amazon uses it: what would keep them from doing a feature or FAQ on Good Author Blogs and Bad Author Blogs, using some poor guy's blog as an example of bad blog content? Nothing, except the bounds of good taste. From a marketing perspective, this would be a bad move to leave this open. What about this example: say someone in Amazon marketing wants to assemble thousands of author photos into a mosaic image that spells out AMAZON.COM? Your photo is in there somewhere, the photo you paid to have taken. Yet it's so small that it doesn't do you a lick of good, from a marketing perspective. Yes, this could happen anyway -- my author photo is all over the web -- but in those instances I haven't given anyone permission to use my stuff, so I can ask or order them to change it.

I can see the argument that the author is trading content for a free platform closely linked to one's books. I'm all for bartering, and for peer production, and free content. And I can see how others would think this is a fair arrangement to get into. To me, the trade seems unfair. This doesn't even go into the philosophical issues, the main one of which is the way that Amazon.com is centralizing more and more power in the publishing world.

Until I get more information, my author central profile is going to point readers back to my own blog, where I don't have to license anything to anyone. I appreciate this forum and your perspective and look forward to further discussion.

Coffeehound

Tony Eldridge said...

Coffeehound,

You actually bring up some very valid points that I agree with. Granted, you have thought through the ramifications a lot more than I have. I guess that a lot of what I think to be true may indeed, be naive thinking. For example, I would assume that Amazon would not cast their own customers, ie, authors, into a bad light.

Authors are an odd lot in that we tend to come out in force when one of our own is mistreated in a way. And as authors, we tend to know how to articulate our grievance well and we tend to have well-read channels which make us a force not to tick off en masse.

That said, you also have a very strong point in Amazon centralizing so much power in the marketing world. The largest retailer (Amazon.com) reaching into the self-publishing business (BookSurge), and now testing the waters as a traditional publisher (AmazonEncore), along with its many other niche services makes it a potentially scary, dominating force that can roll over competitors and authors alike.

I guess at this point, authors need to weigh the values of having visibility on the world's largest book retailer site or protecting their interests and rights. Things often seem black and white until the unthinkable happens and then the wisdom of caution is clearly seen.

Thanks so much for your well thought out and articulated contribution to this important issue. If you learn anything else on the issue, feel free to let me know. In fact, if you are interested in sounding a warning along these lines, I may be interested in giving you a forum to articulate your thoughts via guest post. If you are interested, contact me via e-mail. You can find the address on marketingtipsforauthors.com (About Tab).

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