I am thrilled today to introduce you to one of my mentors when it comes to Internet marketing. Conrad Feagin is the founder of Technicallead.com, a company that has helped regular people learn complex software programs easily and quickly through a unique mix of video, e-learning and one-on-one mentor support. I always learn from him each time we meet, and today's post is no different. In it, Conrad tackles the problem authors and anyone with a web presence constantly faces--how to keep people from visiting your site and immediately bouncing away.
It's my pleasure to introduce you to Conrad Feagin...
Why Visitors Leave Your Site And What To Do About It
By Conrad Feagin
I think we can all agree website visitors are very valuable. Chances are you spend a good deal of time driving traffic to your site, so why would you want them to leave almost immediately?
You wouldn't - right? But if your site can't pass my 5-Second Test, you might as well be standing on a ship (a sinking one) waving them goodbye as they sail past. The sad truth is if you don't get their attention immediately, you've lost them for good.
Don't worry, by the time you get done reading this, you'll know how to quickly fix your site, grab your visitor's attention, and keep them there as long as you want.
Introducing The 5-Second Test
Here is the cold hard truth: Website visitors do not carefully digest each word on your website. In fact, the average visitor gives your home page a quick "once over" and if you are lucky they find something of interest and stick around for a while.
Remember, they call it "surfing the Internet" or "browsing" for a reason. We "Google" a topic and start clicking around until we find what we want. Oh, and by the way, out of survival we have become incredibly adept at ignoring 95% of the stuff we are browsing through.
So, now that we have set the stage. Let's take the test. You are going to take the test first and then I want you to find at least 10 people who have never seen your website before and have them take the test as well.
Here is the test:
1. Go to your website and spend just 5-7 seconds reading and then come back to this page.
2. Now, answer this simple question: Did the website hook me in? In other words, was there something on the site that grabbed my attention and made me want to find out more?
Now, it may be difficult for you to be objective about your own site, but once you ask 10 people to do this test you may be shocked at the failure rate of your site. Don't worry though, I have several things that will help you create killer hooks on your homepage.
Fix your headline
Your headline should be strong like an ox, attention grabbing like a head-on collision. It must be the first thing they see and it should force them to read more. Don't assume just because someone came to your site they're going to read all the information. They're simply not going to do it. On average, 80% of your visitors will read your headline, only 20% will read the rest. This is why your headline is so important.
So what makes a good headline?
It should be specific. Make sure your headline could only be at the top of your website - it's specific to you. Don't write a generic headline anyone could use. How are you different from everyone else? Use details.
Use powerful words. These should grab attention and create an action. Words like: Discover, Critical, Effective, Fascinating, Irresistible, Limited Offer, Masterpiece, Rewarding, Shocking, Tempting...
Also, consider using testimonials from your clients for great headlines. Only use real, unedited testimonials.
Tip: When you decide on a headline, use the same headline in your advertisements, and your website. It does not have to be the exact same headline, but very similar. Your goal is to lead your visitor from your advertisement to your website. Once they reach your site you want to lead their eyes to your headline. If you use similar copy in all three places they will know they’re in the right place.
Now, you want to get your visitor to do something. What good is a message like, "hey, I'm an author" or "read my book"? Well, not much. It doesn't make your visitor do anything. You want your visitor to take action.
You want them to leave their information and you'll give something in return - that's "Your Offer".
An offer simply means you're inviting someone to get something for giving something. It's based on promises by both parties. If you give me your name and number, I'll give you this report worth $47.
Your offer should be irresistible and something they can’t walk away from.
If you don't have a great offer then people come to your website, glance around, and leave. Remember your goal is to turn browsers into readers and loyal fans, get their contact info, and follow up with them later.
The rest of your copy should support this goal and if your headline is good enough, they will read the rest of your copy. Each paragraph should support your main cause (getting them to leave their info). Don't ramble. Be compelling and remember what's in it for them (maybe a report, a trial, a consultation, or how about a preview of your brand new book?). Stay focused on your goal (getting their contact info).
Remember to be specific and explain why your visitor should leave his information. Make your copy only as long as it needs to be, no longer than that. Only have the necessary information. Don't add a bunch of fluff and don't try to fool your reader, they will know and not trust you.
So why on earth would you want your visitor's information?
So you can build a relationship, gain trust, get repeat visitors, and increase your chances of getting a sale- or a loyal fan. Get their information by giving them something free, give them more free stuff via a newsletter. After you've courted them appropriately you should be able to ask for the sale.
Tip: Only ask for what you need. If you are sending a newsletter you only need a name and email. Keep it simple and you'll get a better response.
Remove any distractions that get in the way of your message.
Get rid of extra info, any links that take them away from your main message or away from your site, and images that aren't relevant.
Often I'll see sites where people let their ideas and design get in the way of the message. Beautiful sites are great, but people buy (or become your fan) because of your message. Complex copy might tell the whole story, but it scares people away because it's just too much.
Just remember, keep your message- like your website- simple.
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Conrad Feagin is the founder of TechnicalLead.com
He provides a unique training system combining live classes with Q&A, one-on-one support, and recorded video training - all at a fraction of the cost of a live classroom training. Students are spending less time learning new programs and more time increasing their income.
There's no reason to pay a web-designer because you can easily learn to build your own website in an afternoon with our Intro to Wordpress video <
http://www.learnwebdevelopment.com/introduction-to-wordpress.html>. No prior skills required.